mSpy Review: A Comprehensive Write-Up Of One Of The Most Popular Monitoring Apps

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mSpy is a popular spying application that allows tracking and monitoring your target device from anywhere around the world. In this mSpy review, we’ve listed down everything you need to know about this app, from its list of features to its pricing.

Have you ever heard of activity tracking and device monitoring software? In this age of the internet, it’s not uncommon to come across an online article or two featuring one of these apps. 

Although they’re typically marketed as spying apps, these apps can actually do more than just monitor device activities. They can also be set up to block dangerous websites, prevent unwanted callers, and monitor physical locations

If you have children, it is even more important to always be on the lookout for their welfare and safety, wherever they may be. Luckily for you, there are many smartphone apps that can help control and monitor activities on mobile devices. Many of these offer the same functions and capabilities as one another, though there are some that shine brighter than others.

mSpy is one such app, and it is often claimed to be one of the best mobile tracking tools on the market today. In this comprehensive review, we’ll discuss all the features of mSpy and whether or not it’s worth purchasing.

What Is mSpy?

mSpy is a device monitoring software from MTechnology Ltd that can track all activity on your specified smartphone, tablet, or computer.

mSpy Logo

The application comes with a web-based dashboard – the Control Panel – which allows you to view everything on your target device, such as SMS texts, call logs, GPS location, internet browsing history, photos and videos, and even some of the most popular social media apps. 

If you’re planning to use the mSpy to track your family members’ phones, you don’t have to worry about them finding out, as mSpy works very discreetly. You can safely review all the content on their phones and scan for any compromising data without their knowledge.

There’s a 14-day money-back guarantee for all those who are interested, and there’s also a demo version that potential users can try out on the mSpy website.

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How Does mSpy work?

mSpy works by sending data from your target device to your online Control Panel through Wi-Fi or data. It works quietly in the background, transmitting data without alerting the owner of the phone.

Once the app is installed on your preferred device, regardless if it’s a phone, tablet, or computer, it gains access to almost all the data on the phone, such as call logs, location, instant messages, media, and more. All this data is sent to the web-based dashboard for your viewing.

However, do keep in mind that for mSpy to continuously transmit data, the target device must be connected to the internet at all times.

Who Can Use mSpy?

You can install mSpy on anyone’s phone, be it your family member’s (such as your children), employee’s, or even your own phone. Do take note that legally speaking, you have to ask for permission first before doing so if you plan to install it on somebody’s else device.

Contrary to popular belief, these monitoring apps aren’t just for ‘snooping’ on your target device. You can also use mSpy to physically monitor your target device’s location at all times. 

If you’re an employer, you could have your employees install mSpy on their phones so you can see, in one glance, who is where at any time. This also allows you to see if anyone’s making calls or chatting online in the middle of the workday.

That said, there are a few technical requirements that the target device has to meet before you can install mSpy.

For Androids, the device must have an OS of at least Android 4+. You’ll also have to root the phone if you want to be able to monitor instant messages like WhatsApp and Snapchat, which means overriding all limitations to gain full access and control of the device. 

Regardless if it’s rooted or not though, the device has to be physically with you to install mSpy.

For iPhones, the requirements differ if you have a jailbroken device than if you have a non-jailbroken device. 

If your device is jailbroken, it will need to have, at least, iOS 7. You also need the device physically present to install it.  If your device isn’t jailbroken, you only need the owner’s iCloud login details to install mSpy. 

However, take note that jailbroken devices offer more features than non-jailbroken ones.

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List Of mSpy Features

mSpy has plenty of features that anyone will want in a monitoring app. In this section, we’ll talk about these features in more detail.

GPS Tracking

GPS Tracking

One of the biggest selling points of mSpy for both parents and employers alike is GPS tracking. With GPS tracking, you’ll be able to locate your target device’s current location, no matter where they are in the world. As long as the device is connected to the internet, you’ll be able to see its location at all times.

This feature also comes with an important option – to set up restricted areas with Google Maps. If the target device enters a restricted area, you’ll receive an email alert or an online notification about the breach. Setting this up is incredibly easy, which makes it one of the most helpful features of mSpy. 

View Call Log

View Call Log

mSpy also allows users to log the calls on the target device. You won’t be able to listen in to the call exactly, but you can find all the details about incoming and outgoing phone calls. This includes the identity of the caller, what time the call was placed, and how long the call lasted, in addition to other details. 

So, if you’re interested to know who your child has been talking to on the phone until the wee hours of the morning, you’ll know your answer instantly by installing mSpy on their phone.

Call Blocking

Another thing you can do on mSpy is to block all unwanted callers on the target device. This is especially important for parents who are concerned that their children may be talking to people that they shouldn’t be.

The full list of contacts, including call logs, will be completely visible to you on your online dashboard. You can set up a block list here in order to prevent suspicious numbers and contacts from trying to call the target device.

Access Messages

Depending on your device, you can also use mSpy to access all messages and emails. 

On Apple devices, this feature works even without jailbreaking the phone. For Android devices though, the phone must first be rooted

One good thing about this feature is that it also allows you to read even previously deleted messages. Even if your child tries to cover their tracks by deleting messages, you’ll still be able to retrieve the said messages through mSpy.

The messages include the date, time, and information about the senders or the recipients. Now, there’s no need to be concerned about your child having shady conversations with strangers and other bad influences.

Access Media

Access media

You can also access media files on the target device through the Photos tab, an option you’ll see on your online dashboard. Under Photos, there are three subsections that you can click to access photos and videos on the target device. 

The first section shows all media taken today, the second section shows all media taken yesterday, and the third section shows all media taken previously. You’ll be able to see all multimedia files that your child sends or receives on the target device.

App Monitoring and Blocking

App Monitoring and Blocking

mSpy can also monitor and block certain apps from the target device. The list includes popular social media apps such as Facebook, Instagram, Twitter, WhatsApp, Skype, Viber, Telegram, Snapchat, and Line that can also be a dangerous place for a child.

It can even monitor activity on Tinder, which is helpful for parents who are worried that their child may be getting into online dating.

With app monitoring and blocking, users will not only be able to tell when the target device is actively using the apps, they will also be able to view messages, call logs, and multimedia files sent and received on these apps. Completely blocking the app is also an option.

Parents can use this feature to protect their child from potentially harmful environments online, while employers can use this feature to keep their employees from using distractive social media apps.

Website Monitoring And Blocking

Blocked sites

If you have kids, you’ll know that it can be really difficult to keep track of their online activity. After all, kids are always curious about everything around them, often sticking their noses in places where they shouldn’t.

With mSpy, you no longer have to worry about your children going to websites that may be harmful or suspicious. You get access to a list of all their visited websites, including the most visited sites and when each site was last opened. 

You’ll be able to view their entire site history and restrict access to websites that you don’t approve of.

You can even customize the level of restriction that you want on the target device. For example, let’s say you want to prevent your employees from wasting time on social media apps, like Twitter and Facebook, during work hours. 

You can use mSpy to restrict certain apps during specific time slots, like from 8 am to 5 pm, to prevent any idle activity and increase work productivity throughout the day.

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Logging Keystrokes

Logging Keystrokes

Another feature that mSpy has is the ability to log every single keystroke typed on the target device. 

By doing so, users can uncover information like log-in details, usernames, passwords, encrypted text, URLs, messages, and emails. Basically, anything and everything that was typed on the monitored device can be seen by the user on the online Control Panel.

The best thing about this is that mSpy is the only cellphone spying app on the market right now that can record and save keystrokes. Sadly, this feature is only available on Android devices at the moment, although there are plans to expand it to iOS, as well.

Monitor Wi-Fi

Monitor Wi-Fi

Did you know that public Wi-Fi hotspots can be quite dangerous? The truth is that public hotspots can be a cesspool of viruses, malware, and phishers ready to swoop in and wreak havoc on your device. 

This is extremely worrisome for people who keep everything on their phone, including sensitive personal information, like passwords and bank details

This is even more worrisome for children, who may not even think twice before connecting to any free hotspot that they see when they’re outside.

mSpy allows users to monitor and control all Wi-Fi connections that the target device makes. This means you’ll be able to track the device through Wi-Fi networks, even if it has its mobile data switched off. 

You can view all the details of the connection, including the times the device accessed that specific network. You can even block the device from connecting to that Wi-Fi network, in case you don’t deem it safe enough to use.

If you’re issuing business devices for work, it also helps to have this feature to prevent any company information from leaking due to an unsafe public Wi-Fi network.

Remote Lock And Wipe

This feature is very helpful if the owner happens to lose a monitored phone. With mSpy, you can remotely lock the phone or, if worse comes to worst, even wipe all its data. This is all done in the background, without the holder of the phone knowing what’s happening.

Other Features

With your mSpy plan comes comprehensive reporting, which you can customize to your heart’s content. You can specify which information you want to see in the reports and you can also choose the frequency that you receive them.

All mSpy plans also allow single and multiple device installations. However, you can use each individual plan for only one device at a time. If you want to monitor a different device, you have to remove the first device first. The upside is that you can switch out devices you’re monitoring for as many times as possible.

Other than this, the biggest selling point of mSpy is likely the fact that it doesn’t require you to root or jailbreak the target device before you can use it, unlike many other tracking and monitoring applications on the market today.

That said, keep in mind that you can get more features if you can get root access to the device, but it’s not required to install the app. This is great if you want to be very discreet about using mSpy, especially if you’re planning to install it on your children’s or spouse’s phones.

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mSpy Customer Service

mSpy’s customer service department is one of the best out there in the tracking and monitoring application market, and many online reviews can attest to that.

For example, here’s one from TheToolReport.com:

mspy reviews

Multiple Languages

mSpy supports different languages. You can also use the app in French, German, Italian, Korean, Portuguese, Russian, Simplified Chinese, Spanish, and Turkish.

Support Tiers

There are two different support tiers, depending on the package that you purchased. If you have the basic package, you’ll only have access to 24/7 email support. If you have the premium and no-jailbreak package, you’ll have access to both 24/7 chat and email support. 

Don’t worry though, regardless of your plan, the support team will always try to help you out to the best of their abilities.

Different Support Avenues

mSpy’s support team can be reached through a variety of methods, including live chat, email, and phone

Phone calls depend on the availability of their customer service representatives, but you can usually expect to receive live chat replies instantly or up to a few minutes, and email replies from [email protected] in less than 30 minutes, though it can take up to 5 hours as per the company’s customer service representative.

Money-Back Guarantee

Lastly, mSpy also offers a full money-back guarantee, in case you encounter an issue that cannot be resolved by the company’s support center. 

Full refunds can be given within 10 days after subscribing to a plan for both mSpy desktop and mSpy for mobile devices, except if the reasons are outside the company’s control as per the refund policy.

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mSpy Pros And Cons

There’s no such thing as a perfect product, and mSpy is no exception. Here are all the reasons why you should, or should not, purchase mSpy.

mSpy Pros

  • Undetectable. Tracking software wouldn’t work if the app itself was visible to the target device’s owner. mSpy shines in this aspect because it’s completely undetectable. The owner can keep using the phone without knowing that it’s even installed. The app doesn’t appear on the app list nor in the app manager. There is also no noticeable battery drain that could make the owner suspicious that something else is working in the background.
  • Easy to use. It’s very easy to use mSpy. It takes only a few minutes to set up the app on both iOS and Android. Once you’ve finished setting it up, you can access the Control Panel to monitor the target device. If you want to view specific information, everything is already laid out for you in the online dashboard. As long as the target device is connected to the internet, you won’t encounter any issues whatsoever.
  • Accessibility. mSpy’s simplicity, ease of use, and availability on all kinds of devices make it perfectly accessible to anyone and everyone who wants to use a tracking and monitoring app. Even someone who isn’t too knowledgeable about technology will be able to use mSpy.
  • No need to root or jailbreak. Many tracking software out there requires the device to be rooted or jailbroken before it can work on that specific device. The good thing about mSpy is that you can install it on an unrooted or non-jailbroken phone and still be able to access many features. You can also use mSpy to monitor a non-jailbroken iPhone without even touching the phone.
  • Full of features. mSpy comes with all the features you need in tracking software. As a parent, you’ll enjoy the great degree of control that the app provides. You can track your kid’s entire device activity, such as their call logs, messages, multimedia files, location history, and more. You can also block access to suspicious websites, set up geofencing, and restrict usage to certain apps during specific time slots. mSpy even works on a number of social media apps, like Instagram and Facebook. 
  • Customer support. mSpy’s customer service is highly reviewed, thanks to the support team’s competency and professionalism. There are multiple avenues for support such as live chat, phone, and email. Support representatives are always quick to respond to queries, even when it comes to technical issues.

mSpy Cons

  • Quite expensive. Although the Basic Plan is good enough for the most part, you do need to spend a lot more money in order to get more features. The Premium Plan, which comes with all the other features not included in Basic, costs twice as much. Unfortunately, if your main goal with mSpy is to track social media and email apps and to block potentially harmful websites and applications, you have no choice but to get the Premium Plan because these aren’t available on the Basic Plan.
  • One plan for one device. All subscriptions on mSpy, other than the Family Kit, can only be used on one device at a time. If you want to track multiple devices, you’ll need to buy either additional subscriptions or the Family Kit, which allows three devices at the same time. This can get very expensive if you have many devices that you want to track, like in the case of employers who want to use mSpy for work purposes.
  • Must root or jailbreak for full use of features. Although the app can be used on unrooted or non-jailbroken phones, there are still plenty of features that are not available for these devices. You really need to root or jailbreak your phone if you want full access to all the available features.
  • Doesn’t update in real-time. Online monitoring on the Control Panel doesn’t update in real-time. Uploading and downloading data can take a few minutes, depending on the connection speed on the target device and on the user’s device, respectively.

How Much Does mSpy Cost?

The cost of mSpy depends on the plan you purchase. There are two main plans: the Basic Plan and the Premium Plan.

The Basic Plan comes with all the regular features that most tracking applications have. This includes call log monitoring and GPS tracking. Prices start at $26.99 for the 1-month plan, $59.99 for the 3-month plan, and $99.99 for the 12-month plan.

If you want more advanced features, you can get the Premium Plan. This plan includes social media monitoring, web and app blocking, and location restrictions. 

mSpy for Mobile Devices Price

Prices start at $69.99 for the 1-month plan, $119.99 for the 3-month plan, and $199.99 for the 12-month plan. If you want to use mSpy for non-jailbroken devices, this is also the same price points that will be given to you.

The most expensive plan is the Family Kit, but it does let you monitor up to three devices at once. It costs $359.97 for a 6-month plan and $479.97 for a 12-month plan. 

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mSpy for Desktop Price

Outside of Android and iOS devices, you can also use mSpy to track computers. However, tracking for computers is very limited, which is why there’s only a Basic Plan available for mSpy’s desktop version. 

The pricing is similar to the Basic Plan for mobile devices, albeit a bit more affordable. Prices start at $26.99 for the 1-month plan, $39.99 for the 3-month plan, and $69.99 for the 12-month plan.

There’s also a Family Kit package for the mSpy desktop app, which allows monitoring of up to three computers at the same time. It costs $119.97 for a 6-month plan and $167.97 for a 12-month plan. 

As you can see, if you want to save money, it’s always better to buy a long-term plan. In fact, the savings you can accrue when buying 12-month plans are so substantial that it wouldn’t be financially smart at all to buy a short-term plan.

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How To Install mSpy

It’s very easy to install mSpy on your target device. Before starting, make sure that you’ve selected and paid for one of the plans listed above. 

Once you’ve confirmed your payment, you’ll receive a welcome email that grants you access to your online dashboard – the Control Panel. Follow the link and you’ll be able to install mSpy on any device you wish.

The actual installation process varies depending on the device you’re installing the app on. Here’s a detailed guide on how to install mSpy on Android and iOS.

How To Install mSpy On Android

When installing mSpy on Android, you need to have physical access to the phone that you want to monitor. Also, make sure that the phone is fully charged and connected to the internet at all times.

  1. Log into your account and in Online Wizard (the first screen you see after logging in), choose Android.
Set up target device
  1. You’ll be asked to give the device a name and to choose the age of the owner. You can select any number from 1-18. There’s also an option to select “1-17”, which encompasses all ages below 18. If you want to use the app to monitor an adult, simply pick “18”. For the purposes of this guide, we’ll rename it to Phone #1 and select the “1-17” age range.
Give the device a name and to choose the age of the owner
  1. Next, you’ll have to specify what phone brand you’re installing mSpy on. This information is used to help with the specific instructions needed for installing the app.
Specify what phone brand and model
  1. Unlock the target device and open up the Play Store. Click on the hamburger icon at the upper left of the screen to bring up a new menu. 
Play Store
  1. Select Play Protect.
Select Play Protect
  1. Go to settings and click on the cogwheel icon
Cogwheel icon
  1. You’ll see two options here. Uncheck the one that says “Scan Apps with Play Protect.” This could be worded differently depending on the specific phone brand and Android version you have.
Scan Apps with Play Protect
  1. Turn off App Scanning.
Turn off App Scanning
  1. Once this is done, you’ll have to go to Google Chrome and visit http://b55y.net/a. Enter the CAPTCHA and click Download
Enter the CAPTCHA and click Download.
  1. Since mSpy is a tracker app, your phone might see it as a virus, even though it’s not. Your phone will warn you against the file, but click OK.
Phone warning against virus
  1. Once the download stops, click Open.
Click Open
  1. Chrome will try to prevent you from installing the app, so click Settings and toggle on Allow app installs
Allow app installs
  1. Hit the back button. You’ll be asked again if you want to install the app. Click Install.
Click Install
  1. The app is now installed, so click Open to proceed.
click Open to proceed
  1. You’ll now be directed to the Welcome to mSpy! Screen. You will have to allow all the permissions, including access to contacts, access to SMS and messages, access to the device location, and access to media.
Allow all the permissions
  1. Select all options on the screen. Click Complete Installation when you’re done.
Click Complete Installation
  1. After setting it up on the target device, you will now get redirected to your online dashboard.
Installation is complete

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How To Install mSpy On iPhone

There’s no need for physical access to the device if you’re installing mSpy on iPhone or other iOS devices, since the app can grant you access by simply entering the iCloud credentials of your target device. 

This means that you can install mSpy remotely on non-jailbroken iPhones, iPads, and iPods.

  1. Log into your account and in Online Wizard (the first screen you see after logging in), choose iOS.
Setup Target Device
  1. Enter the iCloud details of your target device and click Proceed.
Click proceed
  1. If the phone has no two-factor authentication enabled, you won’t encounter this step. However, if two-factor authentication is enabled, you’ll have to verify the code sent on the iOS device. Click Send Code to receive a code on your iOS device.
Send Code
  1. Type the code into the mSpy Wizard then click OK.
Type the code
  1. Your iOS device will show up. Confirm if this is the device you want to track then click Select to get redirected to your online dashboard.
Click Select to get redirected to your online dashboard

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How To Detect And Uninstall mSpy

If you need to uninstall the app from a phone or detect if a phone has it installed at all, head over to our post where we explain in details how to remove mSpy from Android and iPhone.

FAQs

How Legal Is mSpy?

mSpy is a perfectly legal app. You can use it to track your child’s mobile activity or even to monitor your employees for work purposes, provided that they’re aware of its existence.

How Safe Is mSpy?

mSpy is completely safe to use. The information from the target device will only be accessible to the user and will not be stored on mSpy’s servers. It means the data will not be saved there for later use (like if you remove the connection from the phone).

Is mSpy Detectable?

No, mSpy is virtually undetectable except on the Control Panel of the user. The app is known for being so discreet that even your credit card bill will show your subscription under PayPro or paypro-charge.com.

How Does mSpy Show On The Target Phone?

mSpy doesn’t show up at all on the target phone. On non-jailbroken iPhones, the app only accesses iCloud backups, which means there are no dangers of accidentally getting discovered by the owner. On Android phones, the app works quietly in the background, without the owner’s knowledge.

How Much Data Does mSpy Use?

Data usage is a little higher with mSpy installed, due to all the constant uploading of data. Depending on how much the target device uses data normally, it could be quite noticeable.

How Is mSpy Getting This Data?

The target device has to be connected at all times for the data to be updated on the Control Panel. Without a Wi-Fi or data connection, the mSpy app on the target device won’t be able to transmit data to your online dashboard.

Does mSpy Track When The Phone Location Is Turned Off?

Yes, mSpy knows when the location is turned off, and it can still track the target device even without it. The only requirement is that the device remains connected to the internet.

How Does mSpy Work On Android?

Even without root access, mSpy is able to access GPS location, keystrokes, and media, among many others. The app works on all Android devices with an OS of at least Android 4+.

How Does mSpy Work On iPhone?

Jailbreaking the phone is necessary to access all the features, but you’ll still be able to see a few things like GPS location and call logs even without jailbreak, as long as it’s an iOS device with an OS of at least iOS 7.

Should I Get mSpy?

mSpy is a great application for tracking the mobile activity of your kids or even your employees. You can monitor their app usage, block them from accessing harmful websites, prevent them from using certain apps during school hours or work hours, and track their location, no matter where they are in the world.

Installing the app is super easy and you can easily customize it to fit your needs and preferences. As mentioned earlier in this mSpy review, you don’t even need to root or jailbreak the phone first before you can use the app, although there are plenty of benefits to doing so.

There are also a variety of plans available for those who may only want to use mSpy for a limited time, or who want to use the app on multiple devices at the same time.

Aside from that, customer service is top-notch and all support representatives from the company are professional, competent, and very accommodating.

If you like keeping a close eye on things and you’re looking for a comprehensive and feature-filled tracking and monitoring software with excellent customer service, mSpy should definitely be on your Top 5 List. It can be a great alternative to other monitoring apps that are no longer accepting new customers and free parental control apps.

And there you have it for our comprehensive mSpy review! Are you thinking of using mSpy? Feel free to let us know your thoughts in the comments below!

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mSpy

9.2

Features

10.0/10

Ease Of Use

10.0/10

Compatibility

9.0/10

Value for Money

7.0/10

Customer Service

10.0/10

Pros

  • App is practically undetectable on the target device.
  • Easy to use, even for non-tech savvy users.
  • Compatible with many devices.
  • No need to root or jailbreak the target device.
  • Includes comprehensive list of features.
  • Excellent customer support.

Cons

  • Quite expensive for the Premium plan.
  • Only one plan for one device.
  • Must root or jailbreak target device for full use of features.
  • Dashboard doesn’t update in real-time.

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