If you are taking a WhatsApp backup, especially on mobile and not WiFi, it may happen that your WhatsApp backup gets stuck. This problem is not that common, but it still occurs to a lot of people. It can be really confusing and frustrating. So if that’s what happens with you, then you can go on to read our post. Here, you can find the solution for both iPhone and Android.
If you experience WhatsApp backup stuck on your iPhone, follow these methods to get over this problem.
Check iCloud Storage
You must be well aware that WhatsApp backup in iPhone is done on iCloud. So it must be that there isn’t much empty space for the backup to complete, and that is why the backup got stuck in between. To check the iCloud storage, perform the following steps.
- Go to settings and then tap on your name to open your Apple ID.
2. Now, tap on iCloud to have a look at the overall storage.
3. If the empty space is too low, then tap on “Manage Storage.”
4. Now to delete data from any app, select that app and then tap on “Delete Data.”
Note: Make sure the data you are deleting is completely useless. And if it is important, then make sure you back up that data somewhere else before deleting it from iCloud.
Do Hard Reboot
Almost 90% of problems on iPhone are solved by hard reboot. The method of hard rebooting the phone varies according to the iPhone model you are using.
For iPhone 6 and older versions: Press and hold the power button along with the home button for about 10 seconds. After that, you are going the see the apple logo on the screen, then release the buttons to hard reboot.
For iPhone 7 and 7 Plus: For these versions, the procedure is almost the same, but the keys you’ll have to press are Power and Volume down buttons.
For iPhone 8, 8 plus, 10, 11, and 12: In these versions, you’ll have to press three keys. First, press the volume up key, then the volume down key, and at last, press and hold the side button. Release the side button when you see the Apple logo.
If this same problem occurs in your Android smartphone, then you can try restarting your phone after force-stopping the WhatsApp app:
- Go to Settings > Apps and notifications
- There, tap See all apps
- Find and tap on WhatsApp
- Finally, tap Force stop
- Restart your phone
Note: The location of the Application management option may be different for different Android versions.
We hope that our article has helped you to fix the problem with the WhatsApp backup stuck whether you have an iPhone or Android. If you want to disable the backup completely or stop it when it’s already running, read these instructions about how to stop WhatsApp backup.
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