How To Fix NordVPN Network TAP Fatal Driver Error And What It Is

As an Amazon Associate and affiliate of other programs, I earn from qualifying purchases.

If NordVPN is having trouble connecting, open Settings then open Network and Internet. Under Advanced Network Settings, open Change Adapter Options. One of the connections will be named TAP-NordVPN Windows Adapter V9, disable it and re-enable it. This should fix the TAP error.

Are you having issues connecting with NordVPN? Does it show an error when you’re trying to connect to a server? It’s possible you’ve got a network TAP fatal driver error

No worries, the issue is easy to find and resolve. I’ll show you how you can diagnose your NordVPN network TAP errors in Windows and fix it if you find a fatal driver error. When you’re done, you’ll be able to connect with NordVPN again.  

How To Diagnose A NordVPN Network TAP Error

You can’t fix a problem if you don’t know what it is, so before you attempt to fix the NordVPN Network TAP fatal error, you’ve got to run a diagnostics test to ensure that’s the problem you’re having. Here’s how:

  1. Open up the NordVPN app and go to the settings (it’s the gear tool in the top right-hand corner of the app)
    nordvpn app screen
  2. Once you’ve opened up the settings, click Advanced to access the app’s advanced settings.
    NordVPN Settings
  3. Next, you’re going to run a diagnostics test to see if the issue you’re having is a TAP error. You do this by clicking the “Run Diagnostics Tool” option.
    NordVPN Advanced Settings
  4. Depending on your firewall settings, your computer will ask if you should allow NordVPN to make changes to your computer. Click Yes. 
  5. Once the Diagnostics Tool window is open, select the “Collect Diagnostics” option then hit continue to run the test.
    NordVPN Diagnostics Screen
  6. You can find the Diagnostics information in its default folder at C:\Program Files\NordVPN\. It’s saved as a zip file, so you’re going to need to unzip the file to find the service file with the information you need.
    NordVPN Dianostic files zipped
  7. Once you’ve unzipped the file, look for the service file with the service-XXXX-XX-XX.nwl format. For example, service-2021-03-04.nwl.
    diagnostics service files
  8. Open the file using a text editor such as Notepad and look for a fault in the readings. This will read something like FATAL All TAP-Windows.

Once you’ve diagnosed the problem and confirmed you have a TAP driver error, the next step is to fix it. It’s simple and you won’t have to uninstall NordVPN to do it either. 

How To Fix A NordVPN Network TAP Fatal Driver Error

  1. Open Device Manager on your desktop to access your network adapters. The best way to do this is to search the taskbar search box.
    Search Result for Device Manager Search
  2. Once you’ve opened Device Manager, select the Network Adapters to see all of your computer’s network adapters.
    NOrdVPN Adapters Screen shot
  3. Look for TAP-NordVPN Windows Adapter V9 then right-click and select “Disable” to turn off the adapter.
    Disabling TAP-NordVPN Windows Adapter V9
  4. After you’ve disabled the adapter, right-click on it again and enable it.
    Enabling TAP-NordVPN Windows Adapter V9

Restarting the adapter should rectify the issue so that you can connect. In case it did not work, check out other ways to reset a network adapter.

After doing that, you should be able to start streaming your favorite Netflix shows from other countries. 


What is NordVPN network TAP?

NordVPN network TAP is a virtual TAP (Test Access Point) device that NordVPN uses to connect to its servers. The network TAP is essential for NordVPN to function and if there are any issues with the network TAP, you’ll get connection issues.

Is TAP Windows a virus?

TAP Windows is not a virus. It’s a network driver that VPN services, such as NordVPN, use to connect to servers and it’s completely safe.

What is TAP device?

A TAP (Test Access Point) device is a hardware device that gives you the ability to access and view your network traffic. TAP drivers transfer both outgoing and incoming data streams at the same time on dedicated channels so that all data can arrive at the same time.

What is a TAP driver for VPN?

A TAP driver for VPN simulates a TAP (Test Access Point) adapter for your computer’s operating system. TAP drivers perform the same tasks as physical TAP adapters and are key for VPNs such as NordVPN to function.

Fixing A NordVPN Network TAP Error – Wrapping Up

A Network TAP error can seem like a technically complicated issue to fix but it’s relatively quick and simple. That’s why I wanted to share with you how quick and easy it is to fix. It just takes a few minutes and once you’re done, you can connect without any worries. 

NordVPN is my go-to VPN service, so if you’re interested in testing it out, they’ve got a 30-day money-back guarantee so you can try it risk-free. Check it out.

If you liked this guide, be sure to let me know in the comments below. Also, don’t be afraid to share this article with your friends or anyone else you know who may be having issues connecting with NordVPN.

Photo of author

Michael Duong

Tech editor and senior writer Michael Duong is passionate about technology and innovation. He codes open-source projects and plays quiz games in his free time. An expert in his field and an avid learner, always seeking to expand his knowledge and skills in the ever-evolving world of technology. His specialization is mobile security and mobile data safety. Follow Michael on Twitter and Github.

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.